CRM Stage article:

SugarCRM Reporting Options

By Josh Sweeney on 14 Jun 2010
Edited: 25 Nov 2010

When it comes to reporting on SugarCRM records there are many options. They range from the high powered SugarCRM Enterprise SQL Reports for technical resources to the SugarCRM Pro reporting engine which keeps usability for all team members in mind.

Here are a few options:

Reporting from SugarCRM

SugarCRM Pro Reports

Key Points:
User Friendly
Built into SugarCRM
Supported by SugarCRM

SugarCRM Enterprise Reports

Key Points:
For technical users who know SQL
Very flexible
Supported by SugarCRM

Third Party Native Modules

SynoReports by Synolia

Key Points:
For technical users who know SQL
Very flexible

Zucker Reports

Key points:
Very Flexible
Based on the well known Jasper reporting engine
Support available by Zucker Friends

External Reporting

Microsoft SQL Reporting Services

Key Points:
Widely used
Supported by Microsoft
Requires technical users or report creator

Entrinsik Informer

Key Points:
Very user friendly
Cross database support
Supports many data sources

BIRT

Key Points:
Requires technical users or report creator
Eclipse Based
Supported by Actuate

Before choosing a reporting system, be sure to factor in budget, flexibility and the technical experience of the user generating the reports.